Frequently Asked
Questions
After the rental
The final invoice will be sent to your email within 24-48 hours after returning the vehicle.
The security deposit hold is released within 5-10 business days after the vehicle is returned, depending on your bank.
Return the car to our designated location. We'll inspect the vehicle together and complete the checkout process.
Yes, return the car with the same fuel level as pickup (full-to-full policy) unless you opted for prepaid fuel.
Late returns may incur additional charges. Please contact us if you anticipate being late so we can adjust your reservation.
Before the rental
A valid driver's license from your home country is required. International driving permits are accepted but not mandatory for most visitors.
The minimum age for driving in the Faroe Islands is 18 years old, meaning you're legally allowed to hold a driver's license and drive on public roads from that age.
However, individual car rental companies may set their own higher age requirements, so while you can drive at 18, you might need to be older to actually rent a vehicle.
However, individual car rental companies may set their own higher age requirements, so while you can drive at 18, you might need to be older to actually rent a vehicle.
A credit card is required for the security deposit. We accept Visa and Mastercard.
We accept credit cards (Visa, Mastercard), debit cards, and cash payments.
Yes, a security deposit is required and will be held on your credit card during the rental period.
Contact us by phone or email to modify or cancel your reservation. Free cancellation is available up to 48 hours before pickup.
We monitor flight arrivals. If your flight is delayed, we will adjust your pickup time accordingly at no extra charge.
Yes, after-hours drop-off is available. Simply park the car in the designated area and drop the keys in the secure key box.
Yes, you can pre-pay for a full tank of fuel at pickup and return the car with any fuel level.
Yes, all our rentals include unlimited mileage so you can explore the Faroe Islands freely.
Toll roads in the Faroe Islands can be paid online at tollur.fo. We provide all necessary information at pickup.
You'll need a valid driver's license, a credit card for the deposit, and your booking confirmation.
During the rental
Yes, contact us as soon as possible to extend your rental. Extensions are subject to vehicle availability.
Ensure everyone's safety first, then contact emergency services if needed (112). Report the accident to us immediately and document the scene with photos.
Call our 24/7 roadside assistance number provided in your rental documents. We'll arrange help as quickly as possible.
Unless you've prepaid for fuel, please return the car with the same fuel level as when you picked it up.
Drive on the right side. Speed limits are 50 km/h in towns and 80 km/h outside. Watch for sheep on roads and use headlights at all times.